Gift Cards - Available at all restaurants. Find locations.
Individual Gift Cards

Please visit your nearest El Pollo Loco or participating gift card retailer to purchase an El Pollo Loco Gift Card.

NOTE TO ALL EL POLLO LOCO GIFT CARD USERS:

The 800-Givex phone number located on older cards can no longer be used to check your balance as El Pollo Loco gift cards have recently changed to Heartland Payment System. Please be assured that all balances have been securely transferred to our new database and your card number is still valid.

For any Balance Inquiries call: (888) 593-9253 and use the 19-digit gift card number to check your balance.

For additional gift card services, select from below:

  • Card balance information, click the Balance Inquiry button below or call (888) 593-9253 to access your card detail.
  • Issues with redeeming the balance on your gift card, select the Report Issue button below.
  • All other gift card inquiries, please email: giftcards@elpolloloco.com
Balance Inquiry


Report Issue
Corporate Gift Cards

If you're looking to give gift cards as employee or client incentives, or want to add El Pollo Loco to your scrip card program, please click the Large Orders button.

Large Orders


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