JOIN THE FAMILIA FOR THE BEST PERKS

Earn points every time you enjoy El Pollo Loco and redeem them for a variety of rewards. Not in the Familia yet? Download the app to start earning.

Free burrito with purchase

HOW IT WORKS

JOIN

La Familia on the Loco Rewards app or online.

EARN

points on what you buy in the app, online, or in a restaurant.

REDEEM

your points for rewards, like free food!

EAT MORE POLLO,
GET MORE PERKS

  • Earn 100 points for every dollar spent*
  • Unlock delicious rewards (like free food)
  • Earn status and get new benefits at each tier
  • Get early access to select new menu items
  • Access exclusive content and experiences
Screenshot of the mobile loyalty app.
Background showing red and green salsa cups and pieces of fire-grilled chicken.

STACK UP YOUR POLLO POINTS FOR FREE POLLO

3,500 POINTS

Large Drink
Large Drink
2 Churros
2 Churros
Taco al Carbon
Taco al Carbon

6,500 POINTS

Any Large Side
Any Large Side
Regular Chips & Guac
Regular Chips & Guac
$5 Off
$5 Off

10,500 POINTS

2pc Leg & Thigh Meal
2pc Leg & Thigh Meal
Chicken Tostada Salad
Chicken Tostada Salad
Chicken Avocado Burrito
Chicken Avocado Burrito

12,500 POINTS

Double Chicken Tostada
Double Chicken Tostada
3pc Leg & Thigh Meal
3pc Leg & Thigh Meal
Double Chicken Avocado Salad
Double Chicken Avocado Salad
$10 Off
$10 Off

GET TO KNOW LA FAMILIA

Our NEW status tiers mean you can earn points faster and get more benefits.

STATUS TIERS ENTRY LEVEL
POLLITO
10K POINTS
POLLO
30K POINTS
POLLO LOCO
POINTS MULTIPLIER $1 = 100 POINTS $1 = 110 POINTS $1 = 120 POINTS
FREE FOOD, PERSONALIZED OFFERS, & MORE
ACCESS TO EXCLUSIVE CONTENT & EXPERIENCES
EARLY ACCESS TO SELECT MENU ITEMS*
BIRTHDAY GIFT $5 REWARD $5 REWARD $10 REWARD
POLLO LOCO STATUS GIFT

* when applicable

HOW TO EARN POINTS

  1. Tap the Scan tab
  2. Scan QR code at register before payment

For online orders, simply log in to your account and place an order!

ORDER NOW
Mobile device showing loyalty app 'scan at checkout' screen.

HOW TO REDEEM REWARDS

  1. Tap the Rewards tab
  2. Select desired Reward
  3. Tap Redeem in Store
  4. Scan QR code at register before payment

For online orders, simply apply the eligible reward at checkout!

ORDER NOW
Mobile device showing loyalty app 'scan before paying' screen.

JOIN NOW & GET A FREE BURRITO WITH PURCHASE

SIGN UP SIGN IN
Picture of a table setting with a chicken avocado burrito

FAQ

Loco Rewards