We're
committed to providing the best possible service to our customers,
and to those who serve them. We understand a well trained and
highly motivated crew is the best recipe for a successful operation,
thus provide a full program of training programs and materials.
Pre-opening
Training New
franchisees receive six weeks of training for the owner
and General Manager. This provides a comprehensive overview
of managing an El Pollo Loco for success. As your opening
date grows closer, a restaurant opening specialist will
work with you to plan and coordinate the details. On
the actual opening date, El Pollo Loco personnel will
be on hand to make sure everything goes according to
plan.
Ongoing
Training
Once your restaurant is open we continue to support your efforts
with training programs for both crew members and management
development. Our training center in Irvine California is designed
to provide training in all aspects of restaurant operation.
Crew
Support
We know that crew members are the most important ingredient
in delivering exceptional guest experiences. We provide
support and guidance in the recruiting, hiring and training
of employees who will build your sales and customer loyalty.
Special programs, such as our Grand Grill Master competition
increase fun and motivation. Incentive contests and mystery
shopping programs conducted by EPL and strategic partners
like Coke give crew members a chance to be rewarded for
great performance.
